FAQ for eCommerce page

Silva Bay Resort & Marina is located in the eastern corner of Gabriola Island, BC. As a full-service marina, we have a restaurant and resort under development. You can purchase our souvenirs and other products at our marina, where our marina manager will be happy to assist you.

At this time, we do not offer shipping as the cost of items in our online store is low. All items are available for in-store pick-up only at Silva Bay Resort & Marina in Gabriola Island.

Yes, once an order is placed online or purchased at our marina, the product cannot be returned or refunded.

For any product inquiries, please email marketing@silvabay.com. Our staff will respond within 48 hours during business days (Monday to Friday), excluding holidays.

At Silva Bay Resort & Marina, we will never share your name, email, or contact information with anyone, under any circumstances. For more details, please visit https://silvabay.com/privacy-policy/.